Frequently Asked Questions

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13 articles in this collection
Written by Brendan Shand

Invite guests to collaborate on a project

How to share projects with guests, or people outside of your team. Assign tasks to guests, share files, review work, and more.
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Written by Brendan Shand
Updated over a week ago

How to log or schedule more time for a completed task

If you have a completed task, but need to log or schedule more time to work on it, here's how.
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Written by Brendan Shand
Updated over a week ago

How to sync your Google or Microsoft Office 365 calendar events to TimeHero

Bring your events and meetings from your Google or Office 365 calendars into TimeHero, so that TimeHero can better schedule your tasks.
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Written by Brendan Shand
Updated over a week ago

How to connect your Apple iCal to TimeHero via Google

Transfer all your events, meetings and appointments located in iCal over to TimeHero.
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Written by Brendan Shand
Updated over a week ago

How can I import tasks to TimeHero via CSV or spreadsheet?

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Written by Brendan Shand
Updated over a week ago

How to select multiple items in TimeHero

See how to assign, move, delete, and copy links to multiple items within a project. Move tasks or events, assign tasks, and more.
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Written by Brendan Shand
Updated over a week ago

How can I assign a task to multiple people?

Working with multiple team members on a task? Here's how to do that.
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Written by Brendan Shand
Updated over a week ago

How can I export my tasks, projects, or folders?

Find out how you can get your data out of TimeHero to import into another tool or open in a spreadsheet.
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Written by Brendan Shand
Updated over a week ago

How can I track billable vs non-billable hours for clients?

Working with clients? Here's how to track billable hours and non-billable hours for a project.
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Written by Brendan Shand
Updated over a week ago

What’s the difference between planned date, start date, and due date?

De-mystifying the inner workings of how TimeHero schedules tasks in your calendar.
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Written by Brendan Shand
Updated over a week ago

Why can’t I link to certain tasks?

An overview of how TimeHero links tasks and why some may not be appearing.
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Written by Brendan Shand
Updated over a week ago

Why did TimeHero plan my task after the due date?

Possible reasons why your task is showing as "Behind" and scheduled after its due date.
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Written by Brendan Shand
Updated over a week ago

Why doesn't my task have a planned date?

Common reasons why a task may not be scheduled in your calendar.
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Written by Brendan Shand
Updated over a week ago